G E N P O S Y S

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Terms & Condition



Our desire is to delight our client. One way is to make clear our understandings with each other. These are the terms of our agreement together:

Payment Policy:

  • You have to pay at least 50% of the contract amount.
  • Rest of the amount you have to pay before project delivery
  • In case of third party purchase like API, Domain, Hosting Server, backup server, SMS and Email service or any other purchase from third party, you have to pay 100% in advance. If client purchase from their end the client has to pay the integration charges.
  • The project duration is mention during Final meeting or on contact paper.
  • We don’t have any EMI payment system. So payment mode will be in cheque/ Account Transfer/ Online Transfer.
  • GST Will apply for every invoice. GST terms based on Indian Government GST Policy.
  • After SRS Documentation we do not accept any changes of the concept of project. If you wants to changes your concept or ideas or changes any requirement’s or module before complete the project which is written in SRS then the project value/cost may differ or increase as per the requirement changes. Client has to pay the extra cost of the project due to extra requirements.
  • Genposys Technologies Private Limited has rights to shut down website or the project any time due to non-payment without any prior notice or information.
  • In case of cheque bounce client has to pay 10% extra amount of the project value/cost.
  • We will notify you the project start date via email after contract signed.

Authorization:

The above-named client is engaging Genposys Technologies Private Limited, a privately own company, registered address: C-52, 1st floor, Indra Enclave, Neb Sarai, New Delhi-110068, having a team of professional as a contractor for the specific project of developing and/or improving a website/project to be installed on the client's web space on a web hosting service’s computer. The client hereby authorizes Genposys Technologies Private Limited to access this account, and authorizes the webhosting service to provide "write permission" for the client's webpage directory, cgi bin directory, and any other directories or programs which need to be accessed for this project. The client also authorizes Genposys Technologies Private Limited to publicize their completed website to web search engines, as well as other web directories and indexes.


Content Policy:

We never use our content to any client’s website or any other application. We use some content and images during design which may copyright content of any other company or person to represent the layout only. All content which to be adding on the final work is provides by client. If client wants use any content or image which is not own by client then we can add these content or image at clients own risk. We are not responsible for this kind of copyright content which client wants to add on the website or any project.

We never accept any content as a hard copy (printed copy). We accept content via email. In case of large volume data we accept content in pen drive or CD/DVD. We are not responsible to corrupt data in pen drive or CD/DVD.


Copyright & Ownership Policy

All text, photos, videos, and graphics used as content in a commissioned website must be provided by the client (unless the client has hired Genposys Technologies Private Limited for content development). The client must have ownership or written permission to use all content he/she provides for use. It is up to each client to ensure his/her design and/or content does not infringe on any trademark, service mark, or copyright laws.

Genposys Technologies Private Limited is not responsible for intellectual property infringements on behalf of clients. Also,Genposys Technologies Private Limited will not be responsible for submitted content.

Copyright to the finished assembled work of web pages produced by Genposys Technologies private limited is owned by Genposys Technologies Private Limited. Upon final payment of this contract, the client is assigned rights to use/ access as a website the design, graphics, and text contained in the finished assembled website. rights to photos, graphics, source code, work-up files, and computer programs are specifically not transferred to the client, and remain the property of their respective owners. Genposys Technologies private limited retains the right to display graphics and other web design elements as examples of her work in their respective portfolios.


Legal Stuff:

Genposys Technologies Private Limited does not warrant that the functions contained in these web pages or the internet website will meet the client's requirements or that the operation of the web pages will be uninterrupted or error-free. The entire risk as to the quality and performance of the web pages and website is with client. In no event will Genposys Technologies Private Limited be liable to the client or any third party for any damages, including any lost profits, lost savings or other incidental, consequential or special damages arising out of the operation of or inability to operate these web pages or website, even if Genposys Technologies Private Limited has been advised of the possibility of such damages. If any provision of this agreement shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from this agreement and shall not affect the validity and enforceability of any remaining provisions.


Project Complete Policy:

Genposys Technologies Private Limited and the client must work together to complete the website in a timely manner. We agree to work expeditiously to complete the website/Project no later than given time. If the client does not supply Genposys Technologies Private Limited complete text and graphics content all web pages contracted for within six weeks of the date this contract was signed, the entire amount of the contract becomes due and payable. if the client has not submitted complete text and graphics content within two months after signing of this contract, an additional continuation fee of 10% of the total contract price will also be assessed each month until the website is advertised.


Quotes and Project Timelines:

Please be aware that projects are subject to change based on the actual development, planning, and requirements of the service provided. While we will certainly make every effort to do so, we make no guarantees that we will meet every budget or timeline that we propose. If a situation arises where additional time is required or the proposed budget is exceeded by more than 10%, we will present you with a new estimate prior to commencement of additional work.


Contract Braking Policy:

Genposys Technologies Private Limited has right to brake the contract any time due to nonpayment or violence by the client. If the client wants to break the contract before contract end client has to compensate full amount of the contact. In any case of contract break we will provide all details like domain, server or which we will hold of the client.


Refund & Cancellation Policy:

At Genposys Technologies Pvt. Ltd., we have full confidence in our varied range of services, products and e-business solutions. We leave no stone unturned in providing our esteemed clients fast, reliable and exceptional service guarantee every time in time we do business with them. All the services available at Genposys Technologies Pvt. Ltd. website are carried out for the clients after extensive project analysis using a complete scope document. It ensures full understanding of the work and almost no possibilities of any project cancellation, reversal or dispute. However, any refund and service cancellation is taken place abiding a set of conditions.


Cancellation Policy:

  • A subscriber can place the cancellation order for this project service before service agreement via prescribed cancellation form available on our website.
  • No cancellation is possible for the services offered with promotional discounts on special occasion’s viz. Independence Day, Christmas and New Year. These are limited edition offers and hence any range of refund would not be possible.
  • In no case, Genposys Technologies Pvt. Ltd. will entertain cancellation requests made for services such as domain name registration and domain name transfer.
  • Fee once paid will not be refunded.

Refund Policy:

  • Every service offered by us takes different course of action to get accomplished from start to end thus refund policy differs from one service to other.
  • There is always a certain set of resources that are involved in achieving every milestone of a campaign. Thus, a refund would not be entertained for the work already completed.
  • No refund is possible for the fee paid in the form of administrative fees or installation charges.
  • Taxes paid on services levied by regulatory bodies would not be refunded with fee refund.
  • No refund will be entertained in case service gets canceled due to any violation of terms stated in our Terms & Condition section.
  • There is no refund policy for the services placed under same day delivery.
  • Genposys Technologies Pvt Ltd is not liable to pay refund if delay or service disruption happens due to third party involvement.
  • No Payment is refundable after contract signed.

Third party Solution:

We may use some third party API and programs to develop the project. We are not responsible if any API or program which we will apply to develop the project, crashes or fault.